1. Operator Information
Operator: Yuya Imai
Address: Room 707, Casabella Kokusai Plaza Building, 1-1-18 Isobedori, Chuo-ku, Kobe, Hyogo 651-0084, Japan
2. Information We Collect
We may collect the following information when providing the Service.
• Name, email address, username, and other account information
• Subscription plan, payment date and time, billing status, and other transaction information (credit card numbers and similar details may be managed by the payment provider and not retained directly by us)
• Data, settings, and generated content input, uploaded, or created by Users
• Support inquiries and support history
• IP address, device and browser information, cookies, access date and time, referral source, usage history, and error logs
• Other information that Users provide to us through the Service
3. How We Collect Information
We collect information through User submissions, account registration, inquiries, purchases, automatic transmission during use of the Service, and lawful integrations with third-party services. We do not collect information by fraudulent or otherwise improper means.
4. Purposes of Use
We use collected information for the following purposes.
• Providing the Service, identity verification, authentication, and account management
• Billing, payment processing, and management of contracts and subscriptions
• Processing data input by Users and providing generation features
• Responding to inquiries, providing important notices, and providing support
• Analyzing usage, improving the Service, and developing new features
• Detecting and preventing misuse, security threats, and violations of the Terms
• Complying with legal obligations and resolving disputes
• Other purposes to which the User has consented
5. Cookies
1. We may use cookies and similar technologies to maintain login sessions, save settings, ensure security, and for other purposes.
2. Users may restrict cookies through their browser settings, but doing so may make some features of the Service unavailable.
6. External Services
We use the following external services to the extent necessary to provide the Service.
• Authentication: Clerk
• Payment processing: Stripe
Each provider handles information under its own privacy policy.
7. Disclosure to Third Parties
We do not disclose personal data to third parties without the individual’s consent, except in the following cases.
• When required by law
• When necessary to protect a person’s life, body, or property and obtaining consent is difficult
• When particularly necessary to improve public health or promote the sound development of children and obtaining consent is difficult
• When cooperation is necessary for a national or local government body or another party to perform duties prescribed by law
• When personal data is provided in connection with a business succession
• Other cases permitted by the Act on the Protection of Personal Information or other applicable laws
8. Outsourced Processing
We may outsource the handling of personal information to external providers to the extent necessary to achieve the purposes of use. In such cases, we appropriately select the provider and implement necessary contracts and supervision.
9. Provision to Third Parties Outside Japan
In connection with our use of Clerk and Stripe, User information may be processed or stored outside Japan. We take measures required by applicable law. Please refer to each provider’s privacy policy for details about how each service handles information.
10. Security Measures
We implement reasonable security measures, including access controls, authentication, encryption in transit, log monitoring, and supervision of personnel and service providers, to prevent unauthorized access to, leakage, loss, or damage of personal information.
11. Retention and Deletion
We retain collected information for the period necessary to achieve the purposes of use or for any period required by law, after which we securely delete or anonymize it.
12. Requests for Disclosure, Correction, Suspension of Use, and Other Rights
Subject to applicable law, Users may request notice of the purposes of use, disclosure, correction, addition, deletion, suspension of use, erasure, or cessation of third-party disclosure of personal data held by us.
To submit a request, contact us using the details at the end of this Policy. After verifying the requester’s identity, we will respond in accordance with applicable law. If the law permits us not to fulfill a request, we will explain the reason.
Disclosure request fee: Free
13. Use by Minors
A minor should obtain consent from a parent or other legal representative when required before using the Service.
14. Changes to This Policy
We may update this Policy in response to changes in law, changes to the Service, or as otherwise necessary. For a material change, we will provide advance notice of its details and effective date by posting in the Service or through another appropriate method.
15. Contact
Questions about this Policy and our handling of personal information may be sent to:
Operator: Yuya Imai
Privacy Manager: Yuya Imai
Address: Room 707, Casabella Kokusai Plaza Building, 1-1-18 Isobedori, Chuo-ku, Kobe, Hyogo 651-0084, Japan
Email: baitplus.info.jp@gmail.com
