FAQ

Use the on-screen configurator to customize the shape and other parameters. When the design is complete, export the data in an available format.

Users retain their rights in data they input or upload to the Service. Commercial-use conditions for generated or exported data vary by plan.

Because this is a digital service, fees are generally non-refundable except where required by law or separately stated. See the Terms of Service for details.

Material selection and printing are performed outside the Service. Choose materials and settings appropriate for your printer and intended use.

Data generated or exported under the Basic plan is limited to non-commercial use. Data generated or exported while subscribed to Pro may be used commercially and remains eligible for commercial use after cancellation or a change to Basic.

Both plans provide the same creation tools. Basic is for personal, non-commercial use, while Pro permits commercial use of generated or exported data.

Yes. Changes from Basic to Pro and from monthly to annual billing take effect immediately and may create a prorated charge. Changes from Pro to Basic and from annual to monthly billing take effect on the next renewal date.

Click the gear icon in the top-right corner of the header, open Account & Subscription Management from the menu, and select Cancel subscription. Cancellation takes effect on the next renewal date, and you can use the current plan until then.

You can use credit cards supported by Stripe.

If you need a receipt or invoice, check the payment email sent by Stripe.